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Operations Manager – Market Research Agency – London – Up to £40k DOE


The Company

We are working with a fantastic client who pride themselves on being a dynamic and growing healthcare market research firm, specialising in medical device market research, regulatory support, diagnostics, and pharmaceuticals.

Conducting both qualitative and quantitative research for leading global medical device and pharmaceutical manufacturers, our client cover a wide range of products and therapy areas.


The Role

We are seeking an Operations Manager to support both the quantitative and qualitative research teams. The aim of the role is to enhance our clients project turnaround efficiency, and to support internal teams and partners.

General responsibilities include:

  • Oversee projects from an operations standpoint to support the Project Management teams.
  • Act as the point of contact for external suppliers.
  • Manage budgets and timelines, ensuring high-quality standards and compliance with legal requirements.
  • Handle administrative management of the team, including annual audits, supplier reviews, and team administration tasks.
  • Gain insights into project design, analysis, and reporting to support all project stages and maximise process efficiencies.



Ideal candidates will be able to demonstrate the following qualities:

  • Experience in a market research environment, ideally within a healthcare fieldwork supplier function.
  • A proven track record of end-to-end project management.
  • A solid understanding of market research and fieldwork procedures
  • Exceptional time management and organisational skills


What should you do next?

This Operations Manager role is one not to be missed; it encompasses the opportunity to work with a highly reputable market research agency. To discuss this role further or to find out about other roles I’m currently working on, please get in touch or hit apply to submit your current CV.

Unless otherwise stated, if applying for a job within the UK or European Union, you must ensure that you are already authorised to work there.

Carrot Recruitment acts as an Employment Business and an Employment Agency on behalf of our client in recruitment for this role.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity and/or expression.

If there are any arrangements or adjustments we can make to assist you at interview then please let us know and we'll be more than happy to assist.

Apply Now!

Job Consultant

Luke Shelbourne

Market Research

Associate Consultant


01625 54 1047

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